Refund policy

Here’s a clean, brand-ready rewrite for Kasep, making the policy explicitly all sales final, tightening language, and removing ambiguity. This is suitable for Shopify, legal pages, and payment-processor reviews.

Kasep Return & Exchange Policy

ALL SALES FINAL

At Kasep, every piece is released intentionally and produced in limited runs. Because of this, all sales are final.

Once an order is placed and processed, it cannot be returned, refunded, or exchanged.

Important Notes

  • No returns

  • No refunds

  • No exchanges

  • No store credit

This policy applies to all products, including but not limited to:

  • Apparel

  • Accessories

  • Limited releases

  • Collaborations

  • Sale or discounted items

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If you receive an item that is damaged, defective, or incorrect, you must contact us within 48 hours of delivery so we can review and resolve the issue.

📧 Contact: info@stillkasep.com

When reaching out, please include:

  • Your order number

  • Clear photos of the issue

  • A brief description of the problem

Claims submitted after 48 hours of delivery may not be eligible for review.

Order Changes & Cancellations

Orders are processed quickly.
Once an order is placed, it cannot be changed or canceled.

Please double-check:

  • Shipping address

  • Size and color selection

  • Contact information

before completing your purchase.

Refused, Undeliverable, or Returned Packages (RTS)

Any package returned to us due to:

  • Refusal of delivery

  • Incorrect or incomplete address

  • Failure to collect from the carrier

may be subject to a restocking and handling fee. Original shipping costs are non-refundable.

Final Sale Acknowledgment

By completing a purchase on Kasep, you acknowledge and agree that:

  • All sales are final

  • No refunds, returns, or exchanges will be issued except in the case of verified defects or fulfillment errors

If you have questions before purchasing, contact us at:
📧 info@stillkasep.com

Precision over chaos.
Built to be worn, not returned.